Play Responsibly, Enjoy the Fun
zbaj believes online gaming is an enjoyable form of entertainment — only when it is played responsibly. Your safety is our top priority.
Welcome to zbaj. We believe gaming is a pleasant form of entertainment, but it is truly enjoyable only when players participate consciously and responsibly. Only individuals aged 21 or older may create an account and play on our platform.
zbaj's responsible gaming policy is designed to keep you safe and prevent gaming-related problems. On this page you will learn how to set your own limits, recognise the signs of a problem, and get help when needed.
Remember — gaming is for entertainment, not as a source of income. There is no guarantee of winning in any game. Playing with the right mindset and within clear limits can make it an enjoyable experience.
Core Principles of Responsible Gaming
Read these important guidelines before playing at zbaj.
Set a Budget
Before you start playing, decide the maximum amount you are willing to spend. Only deposit money that, if lost, will have no impact on your daily life.
Respect Time Limits
Avoid playing for long stretches without a break. Set a time limit before you start and take a break when it is up. Regular breaks help keep your mind fresh.
Keep a Fun Mindset
Always approach gaming from an entertainment perspective. Do not try to win back money you have lost by playing again and again. Each game is independent and previous results do not influence future ones.
Never Play with Borrowed Money
Never play with borrowed or loaned money. Do not use funds set aside for household expenses, EMI payments, or other financial obligations for gaming.
Play with a Clear Head
Do not play while under stress, anxiety, the influence of alcohol, or any other impairment. Sound and clear-headed decision-making is only possible in a healthy mental state.
Keep Minors Away
Keep your zbaj account credentials away from younger members of your household. Allowing children or teenagers access to gaming platforms is strictly prohibited.
Assess Yourself
Ask yourself the questions below — giving honest answers is in your own best interest.
Self-Assessment Questionnaire
If your answer to any of the questions below is "Yes", consider seeking help.
If you answered yes to more than one question, please contact the zbaj support team or use the self-exclusion feature on your account.
Warning Signs of a Problem
If these signs appear, it means gaming is having a negative impact on your life.
Psychological and Behavioural Signs
- Being unable to go without playing or feeling uncomfortable when you do not
- Continuing to play even after losing interest
- Repeatedly lying about or hiding your gaming activity
- Becoming angry or depressed when you lose
- Finding no enjoyment in anything other than gaming
Financial and Social Signs
- Spending on gaming at the expense of essential household costs
- Borrowing money from acquaintances to fund gaming
- Being unable to concentrate at work or in your studies
- Strains developing in relationships with family and friends
- The amount of gaming gradually increasing over time
zbaj's Safety Tools
zbaj offers several effective features to keep your gaming experience safe.
Deposit Limit Setting
Set a daily, weekly, or monthly deposit limit on your account. Once you reach this limit, zbaj will automatically stop any further deposits.
Time-Out Feature
Need a temporary break? Use the time-out feature to suspend your account for a set period. You will not be able to log in during this time.
Self-Exclusion
If you feel that gaming is becoming harmful to you, you can apply a long-term ban through self-exclusion. The support team will assist you through this process.
Activity Review
You can view your gaming history and transaction details at any time. Monitor your spending patterns and stay informed.
Deposit and Withdrawal Limits
The minimum deposit at zbaj is ৳200 and the minimum withdrawal is ৳1,000. These limits help prevent unnecessary large expenditures. All payments are processed quickly via bKash, Nagad, Rocket, and Upay.
Responsible Gaming Tips
Following these simple habits will keep gaming enjoyable at all times.
Decide in advance how much time and money you will spend. Stick to your plan without deviating from it.
Winning and losing are both a normal part of gaming. When your set budget is gone, stop playing for the day.
Take at least one break every hour. Get up, drink some water, take a walk — keep your mind clear.
Gaming should not be your only form of entertainment. Set aside enough time for family, friends, and other hobbies.
Adequate sleep, a balanced diet, and regular exercise are the keys to mental wellbeing. Sound decisions are only possible with a healthy mind.
Have an open conversation with family or a trusted friend about your gaming habits. Do not hesitate to seek support and advice.
Contact Us for Help
You are not alone. The zbaj support team is always here for you.
24/7 Live Chat
Use our live chat support any time, day or night. Our specialist team is ready to help with any questions or assistance related to responsible gaming.
Support is available in both Bengali and English.
Email Support
Write to us by email for self-exclusion, account suspension, or to set deposit limits. We will handle your request with care.
Account Protection
Go to your account settings or contact the support team to activate a time-out or self-exclusion. Your request will be actioned promptly.
Protected with SSL encryption.
Play Responsibly,
Stay Safe
zbaj is always here for you. Enjoy gaming within your limits. If you have questions, check our FAQ or contact support.